MySatTV

Please be advised that the MySatTV service center will be closed on Monday, May 6th 2024 for the Queensland Labour Day public holiday. The MySatTV call center will return to usual operation on Tuesday, May 7th 2024.

Please note:

Only existing approved and activated registrations can be renewed.
The 6 month renewal may only occur within 31 days (1 month) of the current renewal date or any time thereafter.
This process does not bypass the approval process.
Details provided used for verification.

Traveller's Registration Renewal

Traveller's can use this page to renew their Temporary Reception Certificate.
Your name and smart card number must be entered for verification.

The temporary certificate can also be renewed using the VAST™ Self Service phone line, available 24/7.
Self Service Information

First name

Please provide your First Name

Last Name

Please provide your Last Name

Smartcard Number

Please provide your Smart Card Number

Please be patient. If the renewal is validated the reactivation may take up to 30 seconds. Any error during this process may require attention by the VAST™ Call Centre during normal business hours.